One place for every request
Create passenger-assistance requests and follow each assignment from dispatch to completion.
PASSENGER ASSISTANCE, CONNECTED
Every passenger.
A team ready
to help.
Bring requests, assignments, and your airport team together. AirAssist Pro helps you coordinate passenger assistance with a clear view of what happens next.
Request wheelchair assistanceNo account needed · Boise / StreamlineContinue in browser Download for iPhone New organization? Start here
Already invited? Use the link from your manager or dispatch to finish setting up your account.
From the first request
to the next destination.
Keep your team connected
Give airlines, vendors, managers, and agents the information they need for their role.
Understand your operation
Review recorded pickup times, service history, and reports to support your next decision.
GET YOUR TEAM STARTED
A place for every
part of the operation.
Choose your organization type to request access. Registration is reviewed before operational access is granted.
Your workspace, wherever you work.
On iPhone, download AirAssist Pro from the App Store. On Android or a laptop, continue in your browser. Use the same work account wherever you sign in.
Android: open the website in Chrome, tap the menu (⋮), then Add to Home screen or Install app if offered. Wi-Fi or cellular data is required for live updates.